Utility Management

To respond to myriad daily challenges faced by water and wastewater utility leaders, WEF continuously works with its members and partners to develop a variety of management initiatives; resources; and educational, training, and networking opportunities.


The latest utility management articles, videos, and other content from throughout the organization and across the water sector.

Utility Management
Delivering a Reliable Water Supply in All Weathers, Thanks to Active Mixing

*Sponsored Content* The Rye Water District in New Hampshire serves a population of 5,500 residents, with 1,702 connections to the water supply. Every day, the ...

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Industrial Water Resources
U.S. EPA Proposes Drinking Water Regulations for PFAS

On March 14, 2023, the U.S. EPA proposed a National Primary Drinking Water Regulation (NPDWR) to establish legally enforceable Maximum Contamination Levels (MCLs) ...

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WEF Seeks Applications for Utility of the Future Today Recognition Program

The application period is open for the Utility of the Future Today recognition (UotFT) program. Applications are due by April 12, 2023,11:59 p.m. ET.

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Water Environment Federation Launches Fifth Intelligent Water Systems Challenge

The Water Environment Federation (WEF) announces the Intelligent Water Systems Challenge is set to once again challenge participants to use innovation and data to ...

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Asset Management
Jacksonville Takes AI Approach to Stormwater Fee Assessment

High-tech mapping effort provides inch-by-inch detail of more than 350,000 parcels in Duval County, Florida.

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Climate Change
The Unique Stormwater System in New Orleans

WEFTEC was proud to be back in New Orleans with its distinctive topography and unique water challenges.

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Featured Utility Management Resources

The featured resources below are just a sample of everything WEF has to offer. Search our entire website and technical resource database for more.


Envision Dashboard

This dashboard summarizes a 2021 WEF survey led by their Envision Task Force that queried respondents on the importance, reasoning and results of utilizing sustainability and Envision principles in their capital and O&M programs.

View the Envision Dashboard

Implementing Asset Management: A Practical Guid

Faced with the challenges of aging infrastructure, the lack of funding, and the desire to maintain affordable rates, while meeting the customers’ needs, utility managers are looking for more effective ways to make decisions about capital improvement and infrastructure maintenance.

Read the Guide Book

WISE Program

The WISE (Water Intrapreneurs for Successful Enterprises) program is designed to leverage a systemic approach to improve different aspects of managing a water-sector utility. The WISE mission is to apply system thinking and provide a methodology for utilities to improve their capabilities and enable management practices focused on value and overall performance.

Explore the WISE Methodology

Improving Utilities with Systems Thinking

Subtitled "Improving Utilities with Systems Thinking: People, Process, and Technology," this book helps utility leaders better understand how groups can work together to ensure better performance, add value, and increase utility well-being. 

Get the book

Financing & Charges for Wastewater Systems

Focusing on issues of increasing urgency, this comprehensive manual of practice teaches the reader expert methods for handling all financial aspects of wastewater collection and treatment. Created and peer-reviewed by international authorities at the Water Environment Federation.

Read the Manual

The Energy Roadmap

The Energy Roadmap serves as a guide for utilities of all sizes on the path to sustainable energy management. In it, you will explore innovative approaches to cost-effectively recover and reuse resources to transform “wastes” to valuable products.

Navigate the Energy Map

Automation of Water Resource Recovery Facilities

As automation continues to be a growing component of the water industry, new technologies and applications are constantly being developed and are producing great benefits.

More About Automation

The LIFT Program

The Leaders Innovation Forum for Technology (LIFT) Program is an interactive forum that supports collaboration, evaluation, and testing to accelerate the deployment of innovative research and technologies across the water sector.

More About the LIFT Program
28 March


Together, the American Water Works Association and the Water Environment Federation are once again partnering to offer this prestigious gathering of utility executives and managers.

Learn More about UMC 2023

The Utility Management Community

The main goal of the UMC is to promote the adoption of effective and sustainable management practices across all aspects of wastewater utility operations. Community members work to develop appropriate and timely educational and outreach tools and techniques (workshops, presentations, webinars, white papers, technical sessions, and manuals of practice) to educate and train utility managers at all levels.

UMC contains five subcommittees - Facilities Management, Finance and Administration, CIP Planning and Delivery, Strategic Organizational Practices, and Workforce Sustainability - to help target their efforts.

Join UMC

Join or Renew Your WEF Membership Today

Connect with our community of water professionals who ensure that our local communities have access to clean water that protects public health. Explore our member benefits and find the membership type that’s right for you.

Join or Renew Online

Visit Our Community Platform

This virtual workspace empowers WEF members to network and collaborate in an online environment.

See what's happening in the Community Platform


WEF is a source of high-quality technical resources featuring the latest research, news, and education. WEF's members and other credible resources have created and compiled this information into the Practice Area groupings listed in the dropdown menu.