Utility Management Community

The main goal of the Utility Management Community is to promote the adoption of effective and sustainable management practices across all aspects of wastewater utility operations.

The community shall review, analyze and share the latest techniques and strategies for the best management of organizations and the successful operation of effective utilities, professional consulting practices, or any organization engaged in the management of water and wastewater operations. It shall endeavor to develop appropriate and timely educational and outreach tools and techniques (workshops, presentations, webinars, white papers, technical sessions at the annual conference, written manuals of practice) to educate and train utility managers at all levels to meet the ongoing mission, goals and objectives of the Water Environment Federation.

The community meets twice per year to conduct the business of the Committee, to receive updates on current WEF management initiatives, and to continue work on the annual action programs of each of the community subcommittees.


Zonetta English, 2022 -2024
Tel: (502) 540-6706
Email: zonetta.english@louisvillemsd.org

Vice Chair
Christine Volkay-Hilditch, 2022 - 2024
Tel: 717-293-5531
Email: CHilditch@cityoflancasterpa.com

Communications Manager
Jon Grant

Staff Manager
Lisa McFadden
Tel: 703-684-2400 ext. 7060
Email: LMcfadden@wef.org


Facilities Management
Matthew Manchisi - Chair

Finance and Administration
Rocky Craley - Chair

CIP Planning and Delivery
Aditya Ramamurthy - Chair

Strategic Organizational Practices
Ryan Nagel - Chair

Workforce Sustainability
Michele Farmer - Chair

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Upcoming WEF Events
Upcoming WEF Events
WEF/AWWA Utility Management Conference 2023
See more
WEF/IWA Residuals and Biosolids Conference 2023
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Odors and Air Pollutants 2023
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WEF/IWA Innovations in Process Engineering Conference 2023
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2019 Project Management Survey Results

The WEF UMC Capital Improvement Planning (CIP) and Delivery Focus Group compiled information on CIP delivery needs as well as project management processes, technology needs, and training needs.

This interactive survey report lets you use your mouse to hover over elements in the results and select filters for additional information.

View the Full Interactive Report

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