Presentation Handouts

This webcast is second in a four part Workforce Webcast Series focusing on different workforce issues. The webcast series and was developed as part of the final project for the Water Leadership Institute (WLI).  Each webcast consists of different sections developed by different groups.

This webcast will consist of two components lasting 45 mins each.  Please find the information for each section below.  The order of the presentation is as follows:

  • Technology, Efficiency and the Operator
  • The First 48: Planning with Certainty in Unexpected Crises
There will be 1.5 Professional Development Hours (PDHs) offered for this webcast. Please check with your state accreditation agency to determine if you qualify. The PDH instructions will be sent to all attendees 24 hours after the webcast has ended.

Technology, Efficiency and the Operator

Nearly one third of water and wastewater professionals are projected to retire during the next decade. This significant loss of institutional knowledge is a concern for not only public utilities, but the industry as a whole. Can integrating technology into the daily roles of operators allow for more efficient operations while utilities train a new generation of operators?

This section will discuss how utilizing different technologies can create streamlined operations, more accurate real-time data for system adjustments, ease of compliance reporting and a work/life balance that this generation desires.


  • Daniel O’Sullivan, Buffalo Sewer Authority
  • Katie Schaad, T&M
  • Bruce Weckworth, HRSD
  • Joe Navas, McCarthy Building Co. (Moderator)
  • Ahmed ElSheshtway, Water Authority - Cayman (Content/Research Development)
  • Sarah Van Frank-Affrunti, Butler Country Water & Sewer (Content/Research Development)

The First 48: Planning with Certainty in Unexpected Crises

Natural disasters and man-made disruptions are becoming more frequent with an increasing magnitude due to the changing climate and age of built assets in a time of increased urbanization. The uncertain outcomes of these events make them difficult to plan for, but there are more and more case studies utility leaders can learn from to make informed decisions during planning, and smarter game- time decisions during the events.


  • Matt Wooten, Northern Kentucky Sanitation District No. 1 (SD1)
  • Paige Peters, Marquette University/Rapid Radicals Technology, LLC
  • John McGettigan, Greeley & Hansen
  • Nadine Robertson, Veolia North America (Moderator)
  • Yulyan Arias, Carollo Engineers (Content/Research Development)
  • Chris Roberts, City of Tacoma (Content/Research Development)