The Water Environment Federation is seeking an Association Engagement Manager to join its Association Engagement team. This position develops, executes, manages, and promotes the Stockholm Junior Water Prize program, as well as supporting the Member Associations, WEF Member Association programs, and other student programs.

The ideal candidate for this position will possess strong computer skills in Microsoft Office Suite, and CRM database; have excellent interpersonal skills; have the ability to work effectively with students, educators and WEF members in a STEM environment; and have the ability to work both independently and function effectively as part of a team.

Principal Functions:

• Assists in identifying MA and student needs, seeks funding and develops programs, products, and events to meet needs.
• Develops and manages MA and volunteer groups regarding the SJWP state and national competitions
• Develops and monitors budgets for assigned SJWP program
• Manages production, marketing, and inventory for SJWP program products
• Prepares and coordinates events and/or materials connected with SJWP program
• Serve as point of contact for a portfolio of up to 10 Member Associations
• Coordinate the InFLOW scholarship program and other activities intended to attract underserved minority groups to professional careers in water.
• Assist with other student programs during the WEFTEC annual conference to include the Student Design Competition and Student Service Project activities.
• Other duties as assigned

Qualifications:

• Ability to manage multiple projects and meet deadlines
• Ability to work independently and to function effectively as part of a team
• Excellent interpersonal and negotiation skills
• Articulate with exceptional written/oral communication skills to ensure volunteer groups, vendors and other stakeholders collaborate in a positive and professional manner.  
• Detail oriented and accurate
• Professional representation of the Federation to outside organizations
• Ability to ensure program goals, objectives are consistent with WEF’s strategic objectives. 
• Ability to track and measure performance on all key tasks stated above.
• Excellent written and verbal communication and ability to prepare materials that are thorough and audience-appropriate.
• Ability to develop and execute budgets,
• Bachelor’s degree in Environmental Science, Education, Communications, or related area
• 3+ years related experienceThis person will work primarily in an office environment using standard office equipment. 
• Ability to travel up to 15 percent of time.

Please submit resume with cover letter and salary requirements to WEFrecruitment@wef.org

WEF is an equal opportunity employer.

The Water Environment Federation is seeking a Development Editor to join its Journals and Books team. This position coordinates development of operations-related educational materials, including operator fact sheets; provides support for other technical publications in development; and ensures editorial quality control of copyedited and typeset pages.

Principal Functions:

• Provides coordination of publications and educational materials according to Technical Practice Committee and/or WEF established procedures.
• Provides editorial quality control of technical content according to APA and WEF style guidelines
• Constructs final documents for production and publication.
• Reviews copyedited drafts and page proofs.
• Revises content as necessary for consistency, style, clarity, and reading-level appropriateness.
• Collaborates with Journals and Books, Education and Training, Marketing/Creative Services, and other teams to ensure the release of high-quality products.
• Completes tasks in a timely manner to meet agreed-upon deadlines.
• Other duties as assigned

Qualifications:

• Bachelor's Degree in Science or Arts
• 2+ years editorial experience
• Strong customer service orientation
• Excellent organizational skills, with capacity to manage multiple projects concurrently in a fast-paced environment and prioritize effectively
• Computer literate with Word and Adobe proficiency
• Strong initiative, with ability to work independently, anticipate and troubleshoot problems, and meet deadlines
• Ability to quickly learn and master new technologies and processes
• Exceptional editorial skills
• Good verbal and written communication skills

This person will work primarily in an office environment using standard office equipment.

Please submit resume with cover letter and salary requirements to WEFrecruitment@wef.org

WEF is an equal opportunity employer

The Water Environment Federation is seeking a Data Specialist to join its Membership team.

This position will be responsible for ensuring WEF’s membership data and reports have integrity and validity; responsible for running reports to help validate data and assisting with monthly cleanup processes; assisting with the creation of membership reports and queries for WEF membership projects, dues, and renewals;  responsible for ensuring data accuracy, identifying and resolving critical barriers and issues with membership data; providing overall AMS-related project support to the WEF Membership Department; providing WEF’s local member associations with required queries and monthly reports; and assisting with troubleshooting, as necessary.

Principal Functions:

• Generates weekly and monthly reports to help the Senior Director and Senior Manager track membership recruitment and retention progress.
• Performs regular quality control reviews on membership data to assure the maintenance of high-quality data; corrects data (as necessary) in the AMS.
• Maintain database integrity through regular audits of membership data entered by external customer service vendor, which includes conducting weekly quality assurance on the database. Includes, but is not limited to, reviewing new membership records created, address updates, contact entry, etc.
• Assists with monthly renewal billing for membership.
• Responsible for inputting of market codes and data for membership recruitment campaigns.
• Generates and delivers accurate AMS reports and list requests for membership recruitment, retention, and reinstatement campaigns.
• Works collaboratively with Membership and Information Technology teams to prepare and update standard operating procedures (SOPs) involving membership data processes.
• Distributes monthly e-mail renewal reminders to expiring members.
• Generates, reviews and reconciles assigned standard month-end reports accurately and distribute to appropriate team members or member associations.
• Manages weekly exception reports to flag data anomalies to ensure accurate data entry and online processing for member data and payments.
• Assists the Senior Manager of Membership with annual Exhibitor renewal process to include generation of invoices and mailing list.
• Works with Senior Director of Membership & Customer Relations on the annual dues renewal process to include generating data for dues report, updating dues amount in AMS, contacting MA’s with missing dues information and performing data input quality checks.
• Proactively make recommendations and suggestions to Senior Director, Membership & Customer Relations on member data process improvements and additional reporting recommendations.
• Provides support for other membership data-related tasks, as necessary.

Qualifications:

• Associate or bachelor’s degree in business or related field.
• Minimum 2-4 years’ experience in a membership association or similar organization managing chapters or affiliates is required.
• Experience in the preparation and fulfillment of data reports required.
• Experience and understanding of reconciling chapter or affiliate dues desirable.
• Experience with Aptify, Personify, iMIS or NetForum Enterprise AMS preferred.
• Strong ability to synthesize and analyze information.
• Demonstrated ability to develop good relationships with members and co-workers. Must be comfortable working within a highly, collaborative team.
• Robust attention to detail and excellent problem-solving skills.
• Strong attention to detail and accuracy of information, including the ability to organize and analyze large amounts of data.
• Excellent customer-service ethic and responsiveness.
• Ability to work collaboratively in formal teams and informal working groups, as well as independently.
• Ability to work well under pressure, determine priorities, and produce results.
• Excellent organizational skills. Must be detail-oriented and strong multi-tasking ability, often with tight and/or changing deadlines.
• Solid skills in Microsoft Office applications, including Excel, Word, Outlook and other productivity tools.
• Strong written and oral communication skills and able to present information persuasively to different audiences.
• Must demonstrate accuracy and seek to improve/promote quality in the organization while exhibiting objectivity and openness to others’ views.
• This person will work primarily in an office environment using standard office equipment.

Please submit resume with cover letter and salary requirements to WEFrecruitment@wef.org.

WEF is an equal opportunity employer

The Water Environment Federation is seeking a Report Writer to join its Information Technology Team. This position will serve as the point of contact for staff requests on report creation and modifications from the AMS and the Data Analytics Warehouse; resolve database and reporting issues created by staff in our ticketing system; and will perform monthly routine processes for month end closing including financial reconciliation, membership renewals and publication fulfillment.

Principal Functions:

• Creates, maintains and runs ad-hoc queries/reports from AMS and Data Analytics Warehouse as requested by staff and Member Associations.
• Trains staff in how to access and use the Data Analytics Warehouse.
• Performs regularized monthly procedures including batch processes for month-end financial closing, publication runs, membership renewals and rebate reconciliations.
• Monitors and resolves database issues reported by staff in help desk ticketing system.
• Performs upload of member data files and subscribers’ files on vendor’s ftp site.
• Other duties as assigned.

Qualifications:

• College degree in Computer Science, Information Technology, or related area.
• Ability to manage multiple projects and meet deadlines.
• 1-2 years of AMS database experience preferred.
• 1-2 years of experience in Power BI.  Must be able to create reports and create environments where multiple data sources are merged together for information extraction.
• Proficiency in programming and creating queries in SQL.
• Advanced proficiency with MS-Access, MS-Excel, MS-Word, PowerPoint.
• Strong ability to interface with staff and develop solutions based on their requests.
• Strong mathematical and analytical skills.
• Strong communication skills, written and verbal.

Please submit resume with cover letter and salary requirements to WEFrecruitment@wef.org.

WEF is an equal opportunity employer.

The Water Environment Federation is seeking a Web Services Coordinator to join its Web Services team. This position will serve as deputy to the Senior Manager of Web Services in the management and approval of content within the WEF online ecosystem. This position will be the liaison with internal stakeholders to create and assemble social media communications and identify areas of the websites in need of updating.

Principal Functions:

• Review, revise, and approve staff content submissions to Wef.org and Weftec.org.
• Advise WEF staff on website content submission process, as well as provide training in the use of proprietary content management system.
• Ensure information on all websites, portals and related electronic communication vehicles meets established criteria for usability.
• Find, diagnose, and fix website problems, including broken links (both internal and external), typographical errors, and formatting inconsistencies.
• Perform additional duties as directed by the Senior Manager, Web Services.

Qualifications:

• Associates degree or equivalent college level study or related experience.
• At least two years of professional website updating and content entry experience.
• Basic knowledge of HTML and content management systems; experience with Episerver CMS desirable.
• Familiarity with website design concepts preferred.
• Computer literacy with proficiency in MS Office applications.
• Ability to manage multiple assignments concurrently.
• Strong customer service orientation.
• Excellent written and verbal communication skills with a collaborative spirit.
• Excellent interpersonal, team building, and follow-through skills.
• Ability to edit and use video and graphics to create content that fosters a connection with our audience through social media and other media platforms (i.e. on-air, YouTube channel, Facebook, Twitter, Instagram) is a plus.
• This person will work primarily in an office environment using standard office equipment.

Please submit resume with cover letter and salary requirements to WEFrecruitment@wef.org.

WEF is an equal opportunity employer

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