Technology has the potential to produce significant improvements in utility performance (e.g. reduce costs, improve delivery of services), however many technology applications and projects deliver below expectations. Utilities share their experiences and methods to ensure that technology delivers value to the utility.
- Framework for Technology Success - Scott Parker, KC Water
- Assessing Technology Capabilities - Yvonne Carney, WSSC
- Prioritizing IT Investments - Ting Lu, CWS
The event will end with a facilitated discussion among the presenters.