Presentation Handouts

This webcast is first in a four part Workforce Webcast Series focusing on different workforce issues. The webcast series and was developed as part of the final project for the Water Leadership Institute (WLI).  Each webcast consists of different sections developed by different groups.

This webcast will consist of three components lasting 40 mins each.  Please find the information for each section below.  The order of the presentation is as follows:

  • Break the Illusion and go for Inclusion
  • Passing the Buck(ets): Inter-generational Knowledge Transfer
  • Not All Leaders Wear Capes
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Break the Illusion and go for Inclusion

This section will explore the advantages that an organization can expect to gain from building a diverse workforce and methods to create inclusivity in the workplace. Key learning objectives include the characteristics and benefits of inclusive workplaces, ways to recognize biases within an organization's culture and yourself as an individual, and steps to overcome unconscious biases. The section will end with a challenge that participants can take back to their own organization to improve the culture of inclusiveness.


  • Abbye Neal, Fort Collins Utilities
  • Melissa Darr, Arcadis
  • Andre Garces, PLUMMER Associates
  • Mike Anderson, City of Coeur d’Alene
  • Ellen Stitt, Ontario Clean Water Agency (Moderator)
  • Aleah Henry, Cole Engineering (Content/Research Development)

Passing the Buck(ets): Inter-generational Knowledge Transfer

As up to 50% of our water sector workforce prepares for retirement within the next 10 years, it is more important now than ever to ensure that retiring professionals are Passing the Buck(ets) of valuable institutional knowledge and experience on to their successors and colleagues. This section will highlight issues surfacing from increasing retirement rates and focus on effective knowledge capture and sharing between water-industry professionals through improved strategies for communication, training, and succession planning.


  • Aaron Rivard, Genesee County Drain Commissioner Division of Water and Waste Services
  • Kristi Steiner, Clean Water Services
  • Amy Eberhardt, Arcadis
  • Morgan Brown, WEF (Moderator)
  • Ryan Lacharity, Region of Waterloo (Content/Research Development)
  • Chris Waul, Milwaukee Metropolitan Sewerage District (Content/Research Development)

Not All Leaders Wear Capes

President. Director. Chief of Staff. All of these titles confer leadership but what about professionals placed in daily positions of leadership without a title? Leading without a title is one of the most important skills to master as a professional. Designed for entry to mid-level professionals, this interactive webcast will discuss what it means to be a leader, how to successfully lead without a leadership title, and feature interviews of recognized leaders in the water industry. Join us and see why you don’t need a cape (or a title) to be a leader; you already are one.


  • Rishab Mahajan, Geosyntec Consultants
  • Padma Paan, American Water
  • Shea Dunifon, South Cross Bayou Water Reclamation Facility – Pinellas County
  • Ariana Wilfley, California Water Services (Moderator)
  • Pooja Sinha, Stantec (Creative/Presentation)
  • Daniel Scott, City of Boone, Iowa (Content/Research Development)

Including Special Messages From:

  • Tom Kunetz, MWRD
  • Melissa Butcher, Arcadis
  • C. Mustaafa Dozier, DC Water
  • Bruce Hauk, American Water
  • Dr. Adam Smith, USC