Presentation Handouts

This webinar for WEF members will center around a presentation on crisis communications in the instant information age. Participants will be provided with practical information they can use immediately to improve their crisis communications plans before the next emergency, boosting the chances for success whenever the pressure is on. The webinar will also feature time for question and answer with the presenter.

The webinar will be led by Mike McGill, president of WaterPIO, a public relations firm solely dedicated to helping water and wastewater utilities of all sizes improve their customer, media, and crisis communications. McGill previously served as the Chief Communications Officer for the Cape Fear Public Utility Authority in Wilmington, North Carolina; the head of Customer Relations and Communications at Loudoun Water in Ashburn, Virginia; and the lead spokesperson/Public Affairs Unit Coordinator for the Washington Suburban Sanitary Commission.  Prior to his career in water, he was a national news producer for CNN and the Planning Editor for WUSA-TV in Washington, D.C.

Please note this webcast is for current WEF members only.

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