Utility Management

Water and wastewater utility leaders face a variety of management challenges.  These can include the demands of aging infrastructure and/or expanding populations; decreased grant monies and rate payer capacity constraints; new and more stringent regulatory requirements; increased public expectations for service, performance, and transparency; and work force demographics.  To respond to these challenges, WEF is working with its members and partners to develop a variety of management initiatives; resources; and educational, training, and networking opportunities.

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April 2009 - Utility Management Case Studies (PDF) provides practical guidance for utilities on applying the tools and concepts covered in the Effective Utility Management Primer for Water and Wastewater Utilities (PDF). Developed as part of the water sector's Effective Utility Management project, these utility manager-developed resources are designed to help utilities make practical systematic changes to achieve stepwise improvements on the path to utility excellence.

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