Home > Publications > WE&T Magazine
February 2013, Vol. 25, No.2
What every operator should know about SOPs
Max Hildebrand
A standard operating procedure (SOP)
is a written document or set of instructions detailing all relevant steps and
activities of a process or procedure. An SOP provides employees with a
reference to common business practices, activities, or tasks. Every well-run
system has good SOPs that provide a clear, consistent objective to field staff
in performing various operational duties.
SOPs typically
include numerous steps that may help an operator understand the task, why it is
necessary, and the ramifications of other plant processes on that particular
task. SOPs can include procedures for cleaning, isolation, draining,
calibrating, and other activities that require step-by-step instructions.
View as PDF
|
Knowledge
|
Principle
|
A practical consideration
|
|
SOP name
|
The SOP should have
a unique name that includes the type of activity and the specific piece of
equipment or process to which the activity refers.
|
Consistency in the
use of activity terminology builds familiarity with the main purpose of the
SOP. For example, SOPs that involve taking a process tank off-line should
consistently use a term such as “shutdown” or “isolation” in the title. The
name of the process tank in the title serves to differentiate one isolation
or shutdown SOP from another.
|
|
Description/purpose
|
The
description/purpose should state what is to be done, as well as describe the
reason(s) for performing the SOP.
|
For example:
The headworks
accumulates debris (grit, plastics, other debris) that may have to be
removed. By removing the debris, the plant operator is helping to protect
downstream equipment, as well as increasing the overall effectiveness of the
headwork’s unit.
|
|
Operational goals
|
The goals should be
stated concisely. Operational goals seek to achieve a specific action or set
of actions.
|
For example:
The primary
clarifier must be thoroughly cleaned. Once it has been cleaned, maintenance
staff can gain access for inspection purposes.
|
|
Safety issues/hazardous
activities
|
A listing of the
hazardous activities associated with performing this SOP must be included.
This helps protect the operator and equipment.
|
For example:
Reference the
existing lockout/tagout and confined-space procedures when performing this
procedure.
|
|
Resources and tools
required
|
List the required
tools or resources needed for the task. This will help the operator to be
more efficient when doing the task.
|
For example:
Locks, tags, hoses,
nozzles, ladders, attachment mechanisms, and safety harnesses are all needed
for this activity.
|
|
Frequency
|
Describing how
frequent (and when) this procedure should be performed will help the
operations staff develop a routine.
|
For example:
This procedure
should be performed once per year, preferably in the summer when flows are at
their lowest.
|
|
Photographs and
drawings
|
Photographs and
drawings can enhance SOP use by helping the user find locations of specific
features (e.g., valves, gates, etc.) needed to perform the SOP
effectively.
|
Photographs and
drawings can be incorporated into the SOP or linked electronically if the
SOPs are available in an electronic format.
|
|
Authorship
|
All SOPs should be
kept up to date. They should be written by someone who is very familiar with
the activity.
|
In addition, there
should be in place a process for reviewing and approving the SOP. Also,
version control is important to maintain.
|
|
Master list
|
Treatment
facilities should keep a master list of all SOPs. The list should be
accessible to all personnel.
|
This helps
operations staff members know what SOPs have been developed. As procedures,
change, it is imperative to keep close track of which version is being used.
|
|
Step-by-step
instructions
|
SOPs should
describe a complete and logical sequence of events.
|
In addition to the
step-by-step instructions, specific information the user might need or
encounter when performing a particular step can be included to benefit
first-time or infrequent users of the SOP. This information can include
special notes, the effect(s) of the step, or more-detailed aspects of the
step.
|
Max Hildebrand is a senior operations specialist with Carollo Engineers (Walnut Creek, Calif.) and Water Environment Federation (Alexandria, Va.) House of Delegates member located in Alsea, Ore.