Lilly:

You may want to request a copy of budgets from similar sized utilities, larger utilities, and smaller utilities.  When you see things that don't make sense...ask.

A real thing that surprised me was how much more effective smaller utilities perform at times.  If there's a chronic problem, a small operator that doesn't want to get bothered will find a permanent solution.  Larger plant operators often say "I've got people to do that".

If you bug folks for information, reciprocate by providing a summary of your results or perhaps do a paper with your findings for the local MA.  Finally, don't forget to share it with WE&T staff too.

Good luck and sorry to be responding late!

Dean Falkner