WEF Discussion Forums
Laboratory Management and Technical Issues
Laboratory Information Management System (LIMS)
We went the other way and decommissioned a LIMS by another vendor and chose Promium's Element. We're very happy with Element, and it has vastly increased productivity in our wastewater lab. Particular good points: very low initial cost for high value; excellent installation experience; excellent tech support.
Element's "data tool" app is so good, we switched and put on the shelf a very expensive stand-alone product ($30K!!).
City of Portland, OR
We use Element by Promium but I plan to switch in the next couple of years. I do think the product is good for a small lab but maybe not for a medium lab. My lab has just outgrown what Promium can provide. Their documentation - especially on LIMS administrative tasks - is extrenely poor. Their support use to be great but now is almost non-existant. Plus there are no user group meetings and interaction between Promium users is almost non-existant on either their website or their Linked In discussion forum.
They have a product called Client Connect which is included free with Element. This is a huge plus. The program allows a lab's client to log-in over the web and see their data and download reports. However, the documentation is very poor. We spent several weeks trying to implement it but continually ran into issues. We even had their guru on the phone with us and our web site consultant to no avail. The guru tried to reinstall the product several times with no success. We finally got the product developer on a conference call and discovered that the instructions for installing the product and setting up security were wrong. Very frustrating!
We are now dealing with an issue where we subcontract out some analysis to a nationally known laboratory that does not have Element LIMS. Element will not accept the generic EDD format used by most commercial LIMS. Thus our contract lab has been trying to work with Promium to develop an EDD format that Element will accept and the folks at Promium keep missing the deadlines.
Again- I think Promium is a good product for a small inhouse LIMS that doesn't have to generate many reports, interface with other programs such as Linko or need to import EDDs. It is very cost effective. Hoever if you are a lab with more than 5 to 10 analysts with multiple customers and need some advanced features such as interfacing with other programs, tracking of complaints or tracking of training- I would look elsewhere.
We are a small WW plant lab doing simple stuff such as BOD and SS. The rest is done by contract labs. The lab bought HACH WIMMs more than a year ago but did not implement using it.
Does anyone have experience with WIMMs in a small lab enviroment? Especially using worksheets to calculate results and the importing of EDDs from contract labs?