Strategies and Solutions for Addressing Today’s Workforce Issues

Introduction:

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Workforce issues can be found at all levels of a water sector utility, from top leadership and management to veteran operations staff to the most recent hire. Addressing these issues effectively requires the right combination of vision, strategy, and proven practice.  This webcast will highlight both some of the pressing issues facing utilities and how agencies are dealing with them through innovative approaches to training, knowledge management, and effective use of technology.  The presenters combine decades of experience in utility management and operations, research, education, and employee and leadership training and development.  The case examples are not only success stories and proven practices, but they are readily available and duplicable for anyone who is ready to employ them.

Topics: 

• Overview of most pressing workforce issues for water sector agencies and how leaders and managers are addressing them -- both with vision and strategy, as well as with effective programs and practices.
• How utilities in Colorado are developing the next generation of supervisors and leaders.
• Case example from California on how to implement training that develops both understanding and ability (competency).
• Overview of knowledge management and what you need to do to “get it right.”
• Case example from Georgia on how to capture and transfer decades of practical experience using modern technology.

Registration Information:
This is a no-charge webcast. 

Cooperating Organizations:

Utility Management Committee

Questions about this webcast should be sent to webcasts@wef.org.